Only Authorized Employees & Those Authorized By Law May Access Your Information

PRIVACY POLICY

Century Insurance Group, LLC shares your concern for privacy and security. Accordingly, to guard your nonpublic personal information and ensure confidentiality, we maintain physical, electronic and procedural safeguards to comply with applicable laws arising under Title V of the Gramm-Leach-Bliley Act and regulations adopted by the Oregon State Department of Consumer & Business Services Insurance Division.

When you do business with our office, we permit only authorized employees and those authorized by law to have access to that information. Century Insurance Group, LLC is committed to the establishment and maintenance of appropriate standards to protect information about you.

The following provisions explain our policy relating to the treatment and confidentiality of your personal information.

Information That We Collect

In order to provide services that meet your needs, we collect nonpublic personal information about you from a variety of sources, such as the following:

• Applications and other forms that you submit to us, including by telephone or over the internet;
• Your transactions with us, our affiliates, and others, such as payment history, account balance, bank account number, or policy coverage information;
• Consumer credit reporting agencies;
• State agencies responsible for collecting and maintaining driving records, auto title history, and license status;
• Public records that contain information about the type, value, condition, and construction of your home.

Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected about you.

Information Use & Disclosure

We do not share nonpublic personal information about our customers or former customers with nonaffiliated companies except as illustrated below, and as otherwise permitted or required by law.

In the process of providing services or products to you, we may disclose information to:

• Other companies who are affiliated with Century Insurance Group, LLC
• Companies or persons at your request;
• Companies that provide services to us as we work on matters relating to your policy;
• Companies that perform marketing services on our behalf, or to companies with whom we have joint marketing agreements;
• Insurance regulators and other governmental entities as required by law.

When we use outside services or other financial institutions to assist with our marketing programs, we do not permit them to use our customer information for any other purpose. Any disclosure of your policy number shall only be to a recipient authorized by law, and only in connection with informing you about our own products or services. We will not disclose your policy number to any party that is not affiliated with us for marketing purposes of any kind, including telemarketing, direct mail marketing, or electronic mail marketing.

We do not share credit information, such as creditworthiness, credit standing, credit capacity, or credit score received with anyone. Under the Fair Credit Reporting Act we are, however, permitted to share information about your transactions or experiences with us (such as payment history) with our affiliated companies.

If at a later date we intend to disclose information that is different from that described above, you will receive a revised privacy notice and, if applicable, an opportunity to opt-out before we make any such disclosure.

Our policies and practices regarding the collection, use and disclosure of information about our former customers are the same as those regarding the collection, use and disclosure of information about our existing customers.

Correcting Erroneous Information

We do our best to be certain that the information in our records is accurate. If you wish to review the personal information in our records, please send a written request to Century Insurance Group, LLC at the address shown below. Please include your name, address, policy number and a description of the information that you would like to review. We may charge a reasonable fee to collect and send the information to you. Upon written request, we will identify those persons or organizations to which the information has been disclosed within the last two years, or if this information is not recorded, we will identify those persons or organizations to which the information is normally disclosed.

We regularly update our records when processing transactions that you request. If you see any inaccuracies in your information, however, please send us a written statement describing the information that you believe to be incorrect and the information that should replace it. If we correct your records, we will send you a confirmation of that correction. We will send the corrected information to insurance support organizations that work with us. We will also send the corrected information to insurance support organizations that have previously worked with us if they still maintain inaccurate information. We will also furnish the corrected information to any person that you specifically designate who may have received the information within the last two years.

If we disagree about the accuracy of certain information, you may file a written statement with us describing the information that you believe to be incorrect, and information that you believe to be correct. We will send your statement to the insurance support organizations described above and to any person that you specifically designate who may have received the information within the last two years. Your statement will also be included in any subsequent lawful disclosure.

Disputes

Any controversy or claim arising out of or relating to our privacy policy shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.

Transfer or Sale of Interest

In connection with the potential sale or transfer of its interests, Century Insurance Group, LLC and its affiliates reserve the right to sell or transfer your information (including but not limited to your address, name, age, sex, zip code, state and country of residency and other information that you provide through other communication) to a third party entity that:

• Concentrates its business in a similar practice or service; and
• Agrees to be Century Insurance Group, LLC successor in interest with regard to the maintenance and protection of the information collected; and
• Agrees to the obligations of this privacy statement